FAQ

What is Wrigley Field Premium Ticket Services?

Wrigley Field Premium Ticket Services, LLC. is a licensed Illinois ticket broker that purchases tickets from the Chicago Cubs for resale. We hope to offer tickets to other events soon. Both Premium and the Cubs are owned by Chicago Baseball Holdings.

Where is Wrigley Field Premium Ticket Services?

Wrigley Field Premium Ticket Services is located at 3717 N. Clark St. Our office is located in the building just north of the Clark and Waveland intersection. See our map on the Contact Us page.

Where are Club Box, Field Box and Bleacher tickets located?

Club Boxes are the seats that are within the first ten rows of the field. Field Boxes are behind the Club Box seats, located between rows 11 and 25 from the field. The Bleachers are located in the outfield and are general admission seats. There are no specific seat locations in the Bleachers; seating is first-come, first-served basis.

What is Amusement Tax?

The City of Chicago requires an amusement tax of 9% on the difference between the face value of a ticket and the price paid to the ticket broker. For purchases from Wrigley Field Premium Ticket Services, LLC. the 9% will be shown on your receipt.

How can I order tickets?

Tickets can be purchased with a credit card by calling our offices between the hours of 9:00am and 5:00pm Monday - Friday. Customers may also visit our offices at 3717 N. Clark St. and purchase tickets with cash or credit card.

Where can I pick my tickets up?

Tickets can be picked up in person at our offices at 3717 N. Clark St. during normal business hours. Any tickets not picked up during normal business hours will be left at the courtesy drop-off window #13 at Wrigley Field on the day of the game you purchased. If you want the tickets in advance, you can pay for the tickets to be sent to you via Federal Express. Wrigley Field Premium Ticket Services, LLC. is not responsible for tickets lost by mail.

Do I receive a refund if a game is rained out or canceled?

Yes. If a game is rained out or canceled, you will receive a refund, less a 10% service fee, provided you return the tickets and receipt in person or by mail. If mailing tickets in for a refund, you should send the tickets to: Wrigley Field Premium Ticket Services, LLC. P.O. Box 13156 Chicago, IL 60613. We are not responsible for tickets lost by mail. The person who purchased the tickets will be refunded in the form of a check.